Terms of Service

By using any of the Services and the Website/App, You expressly agree to be bound by these terms and all applicable laws and regulations governing the Website/App and the Services. The terms form a legally binding agreement between you and capturemyhippo.com in relation to your use of the Website/App and/or the Services and apply to all users of the Services, whether registered or not, on the Website/App. As used in this Agreement, “capturemyhippo”, “we,” “us,” and “our” shall mean CaptureMyHippo and its subsidiaries and affiliates. These Terms do not alter in any way the terms or conditions of any other agreement you may have with CaptureMyHippo for products, services or otherwise.

At our sole discretion, we may modify or revise these Terms of Service and policies at any time by giving notice on our Website/App and/or through the Services, and you agree to be bound by such modifications or revisions. Although CaptureMyHippo may attempt to notify you, you should periodically click on our Terms of Service to review any updates when major changes are made to these Terms of Service. All changes shall be effective immediately when we post them and apply to all access to and use our Website/App thereafter. Nothing in these Terms of Service shall be deemed to confer any third-party rights or benefits hereunder.

Eligibility

By accessing or using the Services, you represent and warrant that: (a) you are at least 13 years old; (b) you have not previously been suspended or removed from the Services; (c) you have the right, authority and capacity to enter into this Agreement and to abide by all of the Terms of Service of this Agreement; and (d) you are not a competitor of CaptureMyHippo and are not using the Services for reasons that are in competition with CaptureMyHippo or other than for its intended purpose. If you are under 13, you may use our Service only with the permission of a parent or guardian.

Ambit of Service

The Website/App allows users to share private videos with other contacts of their choice. Further, the Website/App shall allow users to select a category (e.g., family) and ask them a question about current or past “family” dynamics. The Users shall also be allowed to record their video answers, which they may choose to share or not, and/or choose contacts they want to share it with now, or with whom they will share it in future (time capsule). Users can also randomly capture their own video without being asked a question. In addition, Website/App allows Users to share their viewpoints on different topics

User Conduct.

CaptureMyHippo is not responsible or liable in any manner for the conduct of its users, whether or not such conduct is in connection with the use of the Website/App or the Services. YOU ACKNOWLEDGE THAT YOU USE THE SERVICES AT
YOUR OWN RISK.

Use of the Service.

To access and use certain features of the Services, you may be required to register for an account. By creating an account, you agree to: (i) provide accurate, current and complete account information; (ii) maintain the security of your password, not share your password with any other person and accept all risks of unauthorized access to your account; and (iii) promptly provide notice to CaptureMyHippo if you discover or otherwise suspect any security breaches related to the Services.

Users will not use the Services if any applicable law in their country prohibits them from doing so and or have not previously been their right to use the Services. CaptureMyHippo may hold, use or disclose some of the content for the purposes of marketing, but only where such use complies with the Applicable Privacy Laws.

By posting any content on the Website/App, you hereby grant the CaptureMyHippo a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use, share, copy, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, and edit any such content which you may provide with third parties of its choice. In the interest of clarity, it is stated that your personally identifiable information shall not be shared with any third party. However, only the answer provided by you shall be captured in the video by converting it into text format and not the video with third parties. Your videos shall be shared only if you provide explicit consent for the same. For more details on how we capture, store and share your data, please visit our privacy policy (Hyperlink).

You hereby waive all rights to any claim against the CaptureMyHippo for any alleged or actual infringements of any intellectual property rights, proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with such content. Accordingly, you further agree to defend, hold harmless and indemnify CaptureMyHippo from and against any and all claims of alleged or actual infringements of any intellectual property rights, proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution raised by third parties against CaptureMyHippo in connection with such content.

CaptureMyHippo does not control and is not responsible for e-mails sent from outside CaptureMyHippo’s domain or other means of electronic communication; and that by using the Website/App and the Service, you may be exposed to content that is inaccurate, misleading, or otherwise objectionable. You acknowledge and agree that you are responsible and bear all risks associated with the use of any content and that under no circumstances will CaptureMyHippo be liable in any way for the content or for any loss or damage of any kind incurred as a result of the browsing(i.e. that is the usage of Website/App).

Communications and Submissions

You agree that we have access to all communications, and such communications may be retained by us for our internal records.

Without limiting the scope of these Terms of Service, you agree to comply with these Terms of Service when you communicate with another user through the CaptureMyHippo platform. You agree not to use any inappropriate, obscene, defamatory, offensive language, crude or explicit sexual content, discussions of any matters which are explicitly or by inference illegal in any way, discussions of illegal or any other drugs, and racially and ethnically offensive speech are examples of unsuitable content that are not permitted within the CaptureMyHippo. CaptureMyHippo is not responsible for the conduct of any user on or off of the Service. You agree to use caution in all interactions with other users, particularly if you decide to communicate off the Service or meet in person. You agree that you will not provide your financial information (for example, your credit card or bank account information) or wire or otherwise send money to other users.

We reserve the right, but have no obligation, to: (a) monitor any communications within CaptureMyHippo; including, without limitation, to ensure that appropriate standards of online conduct are being observed, and (b) immediately or at any time remove any content that we deem objectionable or unsuitable in our sole discretion. CaptureMyHippo does not endorse, approve, or prescreen any content that you or other Users post or communicate on or through CaptureMyHippo. CaptureMyHippo does not assume any responsibility or liability for any content that is generated, posted or communicated by any User on or through CaptureMyHippo. You agree to indemnify CaptureMyHippo and each of their respective employees, contractors, officers, directors, agents, representatives, vendors and content providers from any liability or damages arising out of or resulting from any content you post or communicate on or through CaptureMyHippo liability or damages arising out of or resulting from any content you post or communicate on or through CaptureMyHippo.

Without limiting the generality of these policies and standards, the following actions are examples, without being exhaustive, of behaviour that violate these Terms of Service and may result in any or all of your CaptureMyHippo account(s) being immediately suspended or terminated:

Creating fake profiles
Posting, transmitting, promoting, or distributing any illegal content
Harassing or threatening any other user of CaptureMyHippo or any employee
or contractor of CaptureMyHippo.
That promotes racism, bigotry, hatred or physical harm of any kind against any
group or individual.
Advocates harassment or intimidation of another person
Requests money from or is intended to otherwise defraud other users of the
Service
Contains video, audio photographs, or images of another person without his or
her permission.
Promotes an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated images, audio or video, or links to pirated images, audio or video files.
Provides material that exploits people in a sexual, violent or another illegal manner or solicits personal information from anyone under the age of 21.
Provides instructional information about illegal activities such as making or buying illegal weapons or drugs, violating someone’s privacy, or providing, disseminating or creating computer viruses.
Impersonating another person, indicating that you are a CaptureMyHippo employee or a representative of CaptureMyHippo (if you are not), or attempting to mislead users by indicating that you represent CaptureMyHippo in any way.
Attempting to obtain a password, other account information, or other private information from any other user of a CaptureMyHippo.
Uploading any software, files, photos, images or any other content to
CaptureMyHippo that you do not own or have the legal right to freely distribute, or that contain a virus or corrupted data, or any other malicious or invasive code or program.
Posting messages for any purpose other than personal communication, including without limitation advertising, promotional materials, chain letters, pyramid schemes, political campaigning, soliciting funds, mass mailings and
sending “spam”, or making any commercial use of any CaptureMyHippo.
Disrupting the normal flow of dialogue or otherwise acting in a manner that negatively affects or disrupts other users.
Using or launching any automated system, including, without limitation, any
spider, bot, cheat utility, scraper or offline reader that accesses CaptureMyHippo, or using or launching any unauthorized script or other software.
Using a false e-mail address or otherwise disguising the source of any content that you submit within CaptureMyHippo, or using tools that anonymize your internet protocol address.
Interfering or circumventing any CaptureMyHippo security feature or any feature that restricts or enforces limitations on the use of or access to CaptureMyHippo.

In no event shall we, our affiliates or our partners be liable (directly or indirectly) for any losses or damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to your conduct or of anyone else in connection with the use of the Service including, without limitation, death, bodily injury, emotional distress, and/or any other damages resulting from communications or meetings with other users or persons you meet through the Service

Exclusive Use.

You will only use the Services for your sole, personal use and not in connection with any commercial endeavours. You will not authorize others to use the Services or otherwise attempt to transfer your right to use the Services to any other person or entity.

No Commercial Solicitation or Advertising.

You will not engage in any advertising or solicitation to buy or sell any products or services through the use of the Services by sharing videos with other users. Additionally, you will not use any information obtained from the Services in order to contact, advertise to, solicit or sell to any user without their prior explicit consent.

Electronic Communications

When you send an e-mail or chat electronically with CaptureMyHippo, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail, phone calls or SMS text messages. You agree that all agreements, notices, disclosures and other communications that CaptureMyHippo provides to you electronically satisfy legal requirements that such communications be in writing.

License

Except as otherwise agreed upon, we hereby grant you a limited, nonexclusive, nonsublicensable license to access and use the Platform and is conditioned with the compliance with these Terms. You will not use, copy, adapt, modify, decompile, reverse engineer, disassemble, decrypt, attempt to derive the source code, prepare derivative works based upon, distribute, license, sell, rent, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Platform and content, except as expressly permitted by CaptureMyHippo or as permitted under applicable law. Any unauthorized use of the Services is strictly prohibited and will terminate the license granted in these Terms. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights expressly granted to you.

CaptureMyHippo will not be liable on account of any inaccuracy of information on this Website/App. It is the responsibility of the visitor to further research the information on the Website/App. The user undertakes not to duplicate, download, publish, modify and distribute the material of CaptureMyHippo on any third-party platform or use it for any commercial purposes unless specifically authorized by CaptureMyHippo in this regard.

Ownership and Intellectual Property

This Website, our product and all other content forming part of the Website, including without limitation, all photographs, ideas, images, designs, information, interfaces, graphics, brand names, logos and trademarks, are protected by copyright, trade mark and other intellectual property laws of Canada.

You acknowledge and agree that CaptureMyHippo owns, controls, or is licensed all legal rights, titles and interests in and related to the Website/App, including all intellectual property rights. You may not:

modify or copy the idea of trade, layout or appearance of the Website/App or any computer software or code contained in the Website/App; and/or
decompile or disassemble, reverse engineer or otherwise attempt to discover oraccess any source code related to the Website/App.

If you believe that anything on or available through the Services infringes upon any copyright which you own or control, you may contact us at info@capturemyhippo.com.

Third-Party Website/App Links, Content And Services

In consideration for allowing you to use the Service, you agree that CaptureMyHippo, its affiliates, and its third-party partners may place advertisements on the Service. CaptureMyHippo may also partner up with certain third parties services for showcasing advertisements on different virtual and physical platforms.

The Website/App and content available through the Website/App may contain links to other third-party Websites/Apps (“Third Party Website/Apps”). If you link to ThirdParty Website/Apps, you may be subjected to those Third-Party Website/Apps’ Terms of Service and other policies. CaptureMyHippo makes no representation or guarantee as to the accuracy or authenticity of the information contained in any such Third-Party Website/App, and your linking to any other Website/App is completely at your own risk, and CaptureMyHippo disclaims all liability thereto.

Any and all contents and services (including advertising) within CaptureMyHippo that are not owned by CaptureMyHippo are “third-party content and services.” CaptureMyHippo acts merely as an intermediary service provider and accepts no responsibility or liability for third-party content and services. In addition, and without limiting the generality of the foregoing, CaptureMyHippo may include links to Websites/Apps operated by third parties, including advertisers and other content providers. Those Websites/Apps may collect data or solicit personal information from you. CaptureMyHippo does not control such Websites/Apps and is not responsible for their content, policies, or collection, use or disclosure of any information those Websites/Apps may collect.

Reliance on Information Posted

The information presented on or through the Website/App is made available solely for general/recommendation purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk and responsibility. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website/App or by anyone who may be informed of any of its contents.

Limitation of Liability

IN NO EVENT SHALL CAPTUREMYHIPPO BE LIABLE FOR A FALSE, MISLEADING, INACCURATE OR INCOMPLETE INFORMATION BEING PROVIDED BY A USER OR USER.

CAPTUREMYHIPPO, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY, AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND (INCLUDING LOSS OR DAMAGE TO CONTENT), IN EACH CASE WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CAPTUREMYHIPPO IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU SPECIFICALLY ACKNOWLEDGE THAT CAPTUREMYHIPPO SHALL NOT BE LIABLE FOR THE CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IN SUCH JURISDICTIONS. THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU; IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW, THEREBY MINIMIZING OUR LIABILITY TO YOU TO THE LOWEST AMOUNT PERMITTED BY APPLICABLE LAW. THE SERVICES ARE CONTROLLED AND OFFERED BY CAPTUREMYHIPPO FROM ITS FACILITIES IN CANADA.

CAPTUREMYHIPPO MAKES NO REPRESENTATIONS THAT THE SERVICES ARE APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. THOSE WHO ACCESS OR USE THE SERVICES FROM OTHER JURISDICTIONS DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW. YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH CAPTUREMYHIPPO IS TO STOP USING THE CAPTUREMYHIPPO PLATFORM AND TO CANCEL ANY AND ALL OF YOUR CAPTUREMYHIPPO ACCOUNTS, IF APPLICABLE.

Disclaimer of Warranties

YOUR USE OF THE WEBSITE/APP, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE/APP IS AT YOUR OWN RISK. THE WEBSITE/APP, ITS CONTENT AND ANY SERVICES OBTAINED THROUGH THE WEBSITE/APP ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE CAPTUREMYHIPPO NOR ANY PERSON ASSOCIATED WITH THE CAPTUREMYHIPPO MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE/APP. WE SHALL NOT BE LIABLE TO YOU FOR ANY LOSS SUFFERED IN RELATION TO YOUR USE OR INABILITY TO USE THE WEBSITE/APP WITHOUT LIMITING THE FOREGOING, NEITHER THE CAPTUREMYHIPPO NOR ANYONE ASSOCIATED WITH THE CAPTUREMYHIPPO REPRESENTS OR WARRANTS THAT THE WEBSITE/APP, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE/APP WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR WEBSITE/APP OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE/APP OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE/APP WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

WE MAKE EVERY EFFORT TO VERIFY STATEMENTS AND INFORMATION SUBMITTED BY THE THIRD PARTIES AND OUR USERS, THE INFORMATION COMPILED BY US IS BASED ON INFORMATION SUPPLIED BY VARIOUS INDIVIDUALS AND BUSINESSES; IT DOES NOT REPRESENT THE VIEWS OF CAPTUREMYHIPPO. AND CAPTUREMYHIPPO CANNOT BE HELD RESPONSIBLE FOR ANY OMISSIONS OR INACCURATE CLAIMS THAT MAY APPEAR.

THE CAPTUREMYHIPPO HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Entire Agreement/ Severability

These Terms of Service incorporate our Privacy Policy which together constitutes the entire Agreement between You and CaptureMyHippo, in relation to Your use of the Website/App and/or the Services and supersedes any prior representations, inducements or agreements relating to its subject matter. You agree that these Terms of Service are not intended to confer and do not confer any rights or remedies upon any third party. If any part of these Terms of Service is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties and the remaining portions shall remain in full force and effect. These Terms of Service, including all terms and policies referenced herein, contain the entire understanding and supersede all prior agreements between you and CaptureMyHippo relating to this subject matter and cannot be changed or terminated orally.

Assignment

You may not assign these Terms or any of the rights granted hereunder without the prior written consent of CaptureMyHippo, and any attempted assignment without such consent shall be void. Subject to the foregoing restriction, these Terms will be fully binding upon, inure to the benefit of, and be enforceable by our respective successors and us and assigns.

Non-waiver

Failure by either CaptureMyHippo or You to exercise or enforce any right conferred shall not be deemed to be a waiver of any such right nor operate so as to bar that exercise or enforcement thereof or of any other right on any later occasion.

Indemnification

You agree to defend, indemnify and hold harmless CaptureMyHippo and its respective employees, contractors, officers, directors, shareholders, agents, representatives, vendors, and content providers from and against any and all liabilities, claims and expenses, including attorneys’ fees, that arise from a breach of these Terms of Service for which you are responsible or in connection with your transmission of any content to, on or through our Website/App. Without limiting your indemnification obligations described herein, we reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.

Force Majeure

CaptureMyHippo shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control; including, without limitation, any failure to perform hereunder due to unforeseen circumstances or causes beyond its control such as acts of God, pandemics, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labour or materials.

Governing Law And Arbitration

The Parties hereby agree that all actions brought in respect of this Agreement, or any Services delivered pursuant to this Agreement, shall be brought before a Competent Court of Ontario, and the parties hereby acknowledge the exclusive jurisdiction of the Competent Courts of Ontario. Therefore, you agree that: Service shall be deemed a passive one that does not give rise to personal jurisdiction over us, either specific or general, in jurisdictions other than Ontario. This Agreement shall be governed by the internal substantive laws of Canada, without respect to its conflict of laws principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree to submit to the personal jurisdiction of a competent court located in, Canada, for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights.

Arbitration Procedures:

The Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. If any dispute arises between the Parties relating to the application, interpretation, implementation or validity of this Agreement, the Parties agree to resolve the dispute by arbitration at ADR Chambers using the ADR Chambers Expedited Arbitration Rules (https://adrchambers.com/expedited-arbitration/). The Parties agree that the ADR Chambers Expedited Arbitration Rules give the Parties a fair opportunity to present their case and respond to the case of the other side. The arbitration shall be held in Toronto and shall proceed in accordance with the provisions of the Arbitration Act (Ontario). Judgement upon the award rendered by the arbitrator may be entered in any court having jurisdiction. There will be no appeal from the decision of the arbitrator on questions of fact, law, or mixed fact and law.

Discovery. Each party may (a) request relevant, non-privileged documents from the other party; and (b) request that the other party provide the particulars of its claims or defences. Any such discovery requests must be served on the other party within 10 days after the arbitrator’s appointment. The responding party shall provide the requesting party with all responsive, non-privileged documents, the requested particulars, and/or any objections to the requests within 15 days after receipt of the requests. Any disputes about discovery or requests for extensions shall be submitted promptly to the arbitrator for prompt resolution. In ruling on any discovery dispute or extension request, the arbitrator shall take into consideration the nature, amount, and scope of the underlying arbitration claim , the cost and another effort that would be involved in providing the requested discovery, the case schedule, and whether the requested discovery is necessary for the adequate preparation of a claim or defence

Communications with the Arbitrator. Whenever communicating with the arbitrator, the parties must include each other – for example, by including the other party on a telephone conference call and copying the other party on any written submissions, such as letters or e-mails. To the extent practicable, conferences with the arbitrator will take place by telephone conference call or e-mail. Ex parte communications are not permitted with any arbitrator.

Confidentiality. Upon either party’s request, the arbitrator will issue an order requiring that confidential information of either party disclosed during the arbitration (whether in documents or orally) may not be used or disclosed except in connection with the arbitration or a proceeding to enforce the arbitration award and that any permitted filing
of confidential information must be done under seal.

Contact Us

If you have any questions or concerns regarding these Terms or our Services, please contact us through the support portal at info@capturemyhippo.com.